Shipping Policy
At Effivac, we are committed to providing our customers with a seamless and hassle-free shopping experience. To ensure that your order arrives in a timely and secure manner, we have partnered with UPS carrier.
Dlivery time: Total Delivery Time = Processing Time + Shipping Time.
Our order cut-off time is 12:00 AM (GMT-08:00) Pacific Standard Time
1. Processing Time
Generally it takes 3-5 business days(Mon-Fri) for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays. Orders will not be processed on Saturday and Sunday.
2. Shipping Time
Once your order has been processed, the estimated shipping time is 8 to 15 business days (Mon-Fri) for delivery, depending on your location.
3. Shipping Area
We currently ship within the United States only.
4. Shipping Fees and Tax
We offer Free Shipping on all orders and No tax.
5. Change of Delivery Address
NO FEE for changing shipping address BEFORE we provide you the tracking number.
6. Order Tracking
If you have already registered on effivac.com, you can track your order, shipping and handling information on your account. If you have not registered on our website, you can track your order here with your Order ID and email.
7. Order Cancellation
If you wish to cancel your order before it has shipped, please contact us immediately, we will not charge additional handling fees and provide a full refund. Once the product has been shipped, the standard return policy will apply.
8. Contact Us
If you have any questions about your order or shipping, please reach out to our customer service team:
Company: LUMINOUSSUN LTD
Address: SUITE 7054 61 BRIDGE STREET KINGTON
Email: support@effivac.com
Phone: +1 3238408563